Address for returns from DE, AT and EU (not Switzerland):
nordesign GmbH
PVS Concepts
Retouren nordesign
Boschstraße 500
DE-68753 Waghäusel

Please also register your return in our returns portal.

For immediate help with your order or our products, please always use our Help Center.

There you can select your specific issue and create a ticket directly – this ensures that your request reaches the right team quickly.
Your benefit: faster answers, clear assignment and smooth processing.

nordesign GmbH
Management: Theresa Schulz and Ferdinand Schulz
Registered office: Brunnring 26, 72108 Rottenburg am Neckar
District Court Stuttgart: HRB 797113
VAT ID: DE451633160
Email: support@nordesign-store.com


Important note: Our telephone number is not for customer support. For questions regarding orders, we kindly ask you to please use the Help Center. This allows us to process your request as quickly as possible - thank you for your understanding.

Bank details:
Account holder: nordesign GmbH
IBAN: DE60603913100452877008
BIC: GENODES1VBH
Bank: Volksbank in der Region eG

Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at http://ec.europa.eu/odr
We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.